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PGAV’s Voice of the Visitor 2025 marks a significant milestone—its 10th edition! Over the past decade, the travel and attractions industry has experienced remarkable shifts, but the fundamental motivations behind travel have remained steady. People still want to explore, connect with loved ones, and make memories.

A key claim is that their AI POWERED widgets provide ADA compliance and lawsuit protection. Yet according to UsableNet's 2023 Digital Accessibility Lawsuit Report, the number of lawsuits last year that involved an overlay rose 60%. In fact, this report found that 30% of all state and federal lawsuit were connected to these overlays.

VOV 2024 spotlights the attractions industry’s agility in responding to market changes. Among the key findings, 95% of respondents say they plan to visit attractions in 2024. Visitors also indicate a desire to visit a variety of attractions. Digging deeper, VOV 2024 uncovers visitor motivations, what aspects they value the most, and how their experiences contribute to their level of satisfaction.

Out Loud is The Warhol’s inclusive audio guide app. Learn about the pop artist’s life and art through different stories and a variety of voices.

Out Loud is designed to be inclusive of users across abilities

Museums have said time and again that they want to diversify their programs. But for a long time, progress was only measured anecdotally—an exhibition here, a press release there. That’s why we decided to crunch the numbers ourselves to find out exactly how much progress museums have been making in building programs that tell the stories of their own communities.

Focuses on social justice issues critical to the transgender and nonbinary community, such as incarceration, violence, engagement with law enforcement, quality health care, and homelessness issues. In 2019 TransAction launched the TransAction Leadership Academy which has helped to teach transgender youth about advocacy and how to use their voice.

In today’s ever-evolving business landscape, marked by rapid shifts and supply chain volatility, the role of supplier diversity has become increasingly pivotal in helping to deliver diversified, inclusive supply chains that meet the needs of the business. This year’s report highlights today’s reality, offering valuable insights that are crucial in leading to results in this complex procurement environment.

Organizations are making it a priority to treat all employees equitably, and to create the conditions to make everyone feel welcomed and included. Two-thirds of respondents to a recent survey of 1,115 North American organizational leaders conducted by Harvard Business Review Analytic Services say that diversity, equity, and inclusion (DEI)* is a high strategic priority for their organization.

In the U.S., web accessibility is not just governed by the ADA. Various states have also passed laws, making it even more essential to ensure your website is accessible. For instance, New York and California have stringent regulations, and not complying could lead to state-level penalties. In New York this year, as federal judges clamp down on serial filers, such filers are shifting toward state courts.